How to Fix Brother Printer Error Code 36
Brother Printer Error 36 is an error code that typically indicates a paper feed or paper jam issue within the printer. It commonly arises when there’s a disruption in the paper path, such as a piece of paper being jammed, misfed, or obstructed by dust, debris, or a foreign object. The error can also be triggered by improper paper loading, worn-out rollers, or even malfunctioning sensors within the printer.
This error is not model-specific and can occur on various Brother printers, especially those that handle higher paper volumes or complex tasks like duplex printing. It often requires users to check and clear any blockages, clean paper rollers, and ensure the proper paper type and size are used.
Resolving Error 36 promptly is important to maintain smooth operation and prevent further damage to the printer’s internal components.
Why Brother Printer Error 36 Occurs
Brother Printer Error 36 usually occurs due to issues with the paper feed or paper jam, but there can be several underlying causes for this error. Below are the most common reasons for the error:
1. Paper Jams:
A piece of paper is stuck in the printer’s internal mechanism, often in areas like the drum unit, paper tray, or fuser unit.
Small paper fragments left inside after removing a jam can also trigger this error.
2. Paper Feed Issues:
Misaligned Paper: Paper not properly aligned in the tray can cause it to feed incorrectly, resulting in a jam or a feed error.
Multiple Sheets Feeding at Once: If multiple sheets feed into the printer at once, it can lead to a jam or error.
Paper Size/Type Issues: Using paper that does not meet the printer's specifications (too thick, too thin, etc.) can cause feed errors and lead to Error 36.
3. Dirty or Worn Rollers:
Dust, debris, or worn-out rollers can prevent the paper from feeding smoothly. This can cause paper jams or feed issues, leading to Error 36.
4. Obstructions in the Printer:
Foreign objects like staples, paper clips, or bits of torn paper can obstruct the paper path, leading to a jam or error.
5. Fuser Unit Problems:
The fuser unit is responsible for bonding the toner to the paper. If there is a problem with the fuser (e.g., it’s damaged or dirty), it may cause paper jams or prevent the paper from exiting the printer correctly.
6. Sensor Issues:
The printer has various sensors that detect paper jams, and if one of these sensors is faulty or dirty, it might incorrectly trigger the error even when there’s no jam.
7. Using Non-Compatible Paper or Media:
Using non-standard media such as thick card stock, envelopes, or glossy paper not suited for the printer can cause feed issues, resulting in Error 36.
8. Improper Loading of the Paper Tray:
Overloading the paper tray or not adjusting the paper guides to the correct size can lead to misfeeds and jams, causing the error.
9. Duplex Printing Errors (if applicable):
If your Brother printer supports duplex (double-sided) printing, a jam or misfeed while printing on the second side can result in Error 36.
Preventive Tips:
Regularly clean the paper feed rollers.
Ensure the correct paper type and size is used.
Do not overload the paper tray and keep the paper properly aligned.
Periodically inspect the printer for dust, debris, or small objects that may obstruct the paper path.
By addressing these common causes, you can prevent or fix Error 36 on your Brother printer.
Troubleshoot Brother Printer Error Code 36
The Brother Printer Error 36 generally indicates a paper jam or an issue with the paper feed system. To resolve this error, follow these steps:
Steps to Fix Brother Printer Error 36:
Turn Off the Printer: First, turn off the printer and unplug it from the power source for safety.
Check for Paper Jams:
Front Cover: Open the front cover of the printer and remove the toner and drum unit. Look for any paper that might be stuck inside.
Paper Tray: Remove the paper tray and check for jammed paper. Make sure the paper is properly aligned in the tray.
Back Cover: Open the back cover of the printer (if applicable), and check for any paper that might be stuck in the paper path or fuser area.
Duplex Unit: If your printer has a duplex (two-sided printing) unit, inspect it for any paper jams as well.
Remove Paper Fragments: Sometimes small pieces of paper can get stuck inside the printer, which are not easily visible. Carefully check for tiny paper fragments or scraps in the printer’s internal mechanisms.
Clean the Paper Feed Rollers: Use a clean, lint-free cloth slightly dampened with water to wipe the paper feed rollers. Dirt or dust on the rollers can prevent the paper from feeding properly, which may cause the error.
Check Paper Quality:
Ensure that you're using paper that meets the printer’s specifications (weight, thickness, etc.).
Make sure the paper is not wrinkled or folded, and that it’s loaded correctly in the tray.
Reinstall Toner and Drum Unit: Once you've inspected for jams and cleaned any paper dust, reinstall the toner and drum unit back into the printer.
Close All Covers: Ensure that all covers and doors are securely closed. The printer won’t operate properly if any covers are left ajar.
Reset the Printer:
Plug the printer back in and turn it on.
In some cases, the printer may need to be reset by holding down a specific button or combination of buttons. Refer to your printer's manual for the exact procedure, or try holding the "Go" or "Start" button for a few seconds.
Test the Printer: Try printing a test page to see if the error persists.
If the error still occurs after following these steps, the issue might be more severe, such as a problem with the printer's sensor or fuser unit, which may require professional servicing.
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